Privacy Policy

Last updated: April 2026

1. Who we are

Maken ("we", "us", "our") is a marketing agency registered in Amsterdam, the Netherlands. Our office is located at Van Baerlestraat 13, 1071 AP Amsterdam-Zuid. For any privacy-related questions, contact us at hello@maken.io.

2. What data we collect

When you use our website or contact us, we may collect:

  • Name, email address, phone number, and company name (via our contact form)
  • Services you are interested in
  • Messages and any additional information you provide
  • Usage data such as pages visited, time on site, and referral source (via analytics)
  • Device and browser information

3. How we use your data

  • To respond to your inquiries and provide our services
  • To schedule and manage strategy calls
  • To improve our website and user experience
  • To send relevant updates about our services (only with your consent)
  • To comply with legal obligations

4. Legal basis (GDPR)

We process your personal data based on: (a) your consent when you submit a form or book a call, (b) our legitimate interest in improving our services and responding to inquiries, and (c) legal obligations where applicable.

5. Data storage & security

Your data is stored securely using industry-standard encryption. Form submissions are stored in Google Firebase (EU region). We retain your data only as long as necessary for the purposes described above, or as required by law.

6. Third-party services

We use the following third-party services that may process your data:

  • Google Firebase — form data storage
  • Cal.com — appointment scheduling
  • Google Analytics — website usage analytics
  • Vercel — website hosting

7. Cookies

Our website uses essential cookies for functionality and analytics cookies to understand how visitors use our site. You can disable cookies in your browser settings at any time.

8. Your rights

Under the GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict processing of your data
  • Request data portability
  • Withdraw consent at any time

To exercise any of these rights, email us at hello@maken.io.

9. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.